FAQs
How to book a catering?
Email us through our contact form for more details. Please be sure to include the following in your message:
First + Last Name:
Date & Time:
Location (City & State):
Phone Number:
Email:
Number of Guest:
Seated Event:
Budget:
What Type of Catering Service:
Menu Choice:
Any Allergies:
Please Provide Any Additional Details:
What types of catering services do you offer?
We provide a variety of catering services designed to meet your event needs. We specialize in intimate dinners, pop-ups & elevated event experiences that reflect the richness of our culinary roots. Every dish we serve is crafted with love, intention, and bold flavors.
From small to large events, our services cover every detail with a focus on quality and stunning presentation. We ensure that each dish is not only delicious, but also presented in an elegant manner to create an unforgettable culinary experience.
We understand that every event has unique characteristics and needs. Therefore, we offer flexible menus that can be customized to your tastes, preferences, and event themes. With these custom menus, we ensure that every guest has a satisfying and memorable culinary experience.
Check out what options we offer:
- Bartending Services- Services can range from a basic setup with a bartender(s) who mixes standard cocktails to elaborate packages that include custom drink menus, portable bars, premium liquors, and event-specific attire.
- Pick Up- The most affordable option! Clients will pick up their order at our kitchen in San Francisco,Ca, avoiding additional fees.
- Disposable Drop-Off- Unlike full-service catering, the caterer does not provide staff for serving, leaving these tasks to the host. This option is ideal for casual events where host wants high-quality food without the added expenses.
- Premium Drop-Off- An exclusive dining experience for our food stations created with stunning presentations for guest to self-serve themselves. Handling all food prep, on-site setup, & teardown without providing serving our staff.
- Private Dining- This experience can range from casual family-style or multi-course meals with a private chef. This offers the most personalized experience, with a private chef preparing a custom meal for you & your guest. We also offer luxury table settings & printed menus by request.
- Full Service Catering- Friendly staff ready to provide first-class service. Encompasses the entire event dining experience, handling all aspects from menu planning, food prep, on-site setup, & professional serving, cleanup and teardown.
- Food Trailer Catering- Mobile food trailer brings our kitchen to your private event, perfect for weddings or corporate events. Unlike traditional catering our food trailers can offer a more interactive and flexible dining experience with a customized menu, a unique atmosphere. With a made-to-order food experience, guests can order & receive their food directly from our trailer, ensuring it's hot & fresh. Our mobile services stretch beyond food we also offer craft cocktails/mocktails & desserts.
Is a catering deposit required?
Yes, we require a 50% deposit to secure your booking date. Quote is only valid for 3-days! If deposits is not paid within 3 days, your date will become available for other potential clients.
Are servers & staff an additional cost?
Yes, we can provide servers, bartenders & staff at an additional cost.
- Servers: $50 Per Hour + Gratuity
- Bartenders: $75 Per Hour + Gratuity
- Cleaning Staff: $250
How do I know my event date is confirmed?
Booking date is ONLY secure after deposit is received.
TERMS & CONDITIONS
- 50% Due Upon Booking
- 100% Due If Events Within 7 Days
- Balance Due 1 Day Prior To Event
- Final Guest Count Due 7 Days Prior To Event
- Additional Guests Will Be Invoiced
- Late Start Times Will Be Charged Hourly Rate Per Staff
- Applicable Travel Fee Applied For Each Staff Member Outside Of San Francisco
Are your catering menus customizable?
Yes, absolutely! Our catering menu can be completely customized to your liking.
Are you able to accommodate large online orders?
We are a small business that specializes in small batches! Large orders are subject to cancellation.
Do you have a minimum for catering orders?
Yes, we have a booking minimum!
Pick Ups: $500
Drop-Offs: $1,000
Private Dining: $150-$300 (Per Person)
Full Service Catering: $1,500
What's the service charge?
A service charge is applied to ALL quotes/invoices. The service charge is a mandatory % fee of the total bill, that covers business expenses, including but not limited to administrative costs, and operational overhead.
How long does it take to ship bakeshop items?
All edible bakeshop items are made to order, packaged with care, and guaranteed to offer a memorable experience. We put a great deal of attention into delivering our product to you, with all perishable goods arriving within three days of shipment to maximize freshness.
Our orders are processed within 1-3 business days. During holidays (Christmas, Easter, Mother's Day, Etc.), order processing can take up to 5 additional business days.
We appreciate your patience while we prepare your order.
Please allow 48 hours for response.
Where are we located?
San Francisco, Ca.
What is your catering cancellation policy?
We accept cancellations but there is a 50% deposit required upon booking that is non-refundable. If a cancellation is made less than 48 hours prior the customer is liable for 100% of the catering cost.
What is your refund policy on delivered items?
All sales are final. We accept returns and exchanges if an incorrect product was shipped. We are not responsible for products lost, stolen or damaged in transit.
Please inspect your order upon reception and contact us immediately if the product is damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. In the unlikely event that you are not completely satisfied, please let us know within 30 days. We'll make it right!
Are pick ups available?
Yes, pickups are available for both our catering and bakeshop items directly from our San Francisco-Dogpatch location.